Thanks to our Sydney Salesforce User Group 2015 Christmas Sponsors!

December 15, 2015 Uncategorized




SaaSfocus is a leading global Gold Alliance partner of Salesforce. It is powered by an awesome team of over 200 consultants , including 80 certified Saleforce consultants. It has completed over 1000 projects across the globe for customers in all major industry segments with an average CSAT score of 9.41.

SaaSfocus has a 360-degree Salesforce service offering including Consulting, Implementation, Custom Applications and Integration. It brings proven capability across the entire Salesforce stack (Sales, Service, Communities and Apps) as well as expertise on leading AppExchange products.

In 2015 the Australia business grew by 400% and the SaaSfocus team has expanded to Melbourne and Brisbane in addition to Sydney.

2016 for SaaSfocus will be about further consolidation in the industry solutions as well as expansion of the breadth of offerings into Saleforce Analytics Cloud and Saleforce Marketing Cloud. SaaSfocus will further consolidate its leadership position in the lending space with an exclusive go to market with its partner Cloud Lending (native Loan lifecycle platform on the AppExchange).




The most innovative companies have fully embraced digital channels to serve their customers. However, despite the wealth of information available online over 65% of business to business interactions still take place via the phone. The result; critical customer information is communicated by phone and needs to be an integral component of a digitised customer engagement.


Organisations invest significant resource to collect customer information in their selling, service and retention processes and store it in the Salesforce CRM system and other data stores. Customer conversations are rarely captured and used to ensure an optimal customer experience. This leads to poor sales and service performance, poor customer satisfaction and consequent loss of business.


Natterbox launched in 2010 to solve these business telephony issues and bring voice into the digitised customer experience through our cloud PBX service that captures and integrates voice into customer processes and the Salesforce CRM system. Over 250 organisations around the world rely on Natterbox to set new standards in customer experience to drive measurable increases in sales efficiency, competitive advantage and organisational success.


Happy Holidays from Informatica!

It has been an exciting year for Informatica Cloud.   We have grown by leaps and bounds this year and are excited to share with you that more than 3,000 customers use Informatica Cloud to manage more than 210 billion transactions every month.   That’s right, MORE THAN 210 BILLION TRANSACTIONS every month!  We move more data in and out of Salesforce than any other vendor. Simply, quickly, and smartly.

Let us show you how our award-winning Salesforce connectivity lets you give users access to the data they need, when they need it.  Have a conversation with Nick Bradley at the party or afterward to find out how.  The AN/Z team wishes you a fantastic season and new year.


Well what a year it has been for Australia/New Zealand.
After selling into the ANZ region since 2009 when the company was founded, 2015 saw official representation with an office set up in Darling Park and hiring of local staff.
Growing from one (1) initial employee to 10+ staff is incredible growth for our first local year, with sales, implementation and product support directly from
While we have been present in the region since late 2014, the official office launch was not until March 2015, following on closely from the Salesforce World Tour event in Melbourne. Our Sydney office recently expanded to double its initial size to cater for the support team, implementation consulting team and of course the sales team.
The huge year of staff growth comes with the acquisition of some great customers like Ridley & Co and Global Red as well as strengthening the relationships with long standing customers such as Snowden Group and Freedom Property. There are of course many more that we hope to be able to add to our local Case Study list such as Harmoney in Auckland.
This year we were very much a part of APAC on Tour at Dreamforce in San Francisco this year where it was great to see our customers AECOM and Hewlett Packard Enterprise speaking at our annual customer event, as well as sponsoring and attending the Salesforce Advantage Tour in Sydney, Melbourne and Auckland.
We are looking forward to a stellar 2016 and look forward to meeting many of you at the “Night at The Museum” event this week.


CloudSense is a Salesforce Platinum ISV Partner specialising in industry platforms for Quote-to-Cash.

100% native to Salesforce, the CloudSense platforms go beyond Configure Price Quote (CPQ), delivering Product Catalogue Management, Order Management & Orchestration plus more across field sales, retail sales and call centre sales teams.

2015 has been a memorable year for us:

  • We opened our APAC Headquarters in Sydney
  • Sponsored APAC on Tour at Dreamforce
  • Won deals with well known companies like Fairfax Media, Sensis and Telstra

In 2016 we will be taking our partnership with Salesforce to a whole new level.

Our teams will be closer aligned across everything from the development of new technology to sales, marketing, and industry capability.

With the Salesforce Platinum ISV Partner Program our mutual goal is to continue to drive customer success and bring the power of Salesforce andCloudSense to more companies.

To keep up to date on the latest news from CloudSense visit



Helping to grow the accredited community by delivering training and certification via a unique hybrid learning style.

Developing skills and enriching careers across the ecosystem.

2015 has been an amazing year for Academy, seeing us launch our first course in March, and overall we have trained over 25 Salesforce professionals and helped them to unlock the door to the next step in their career.


Don’t wait for your next job move to assess your skills. How do you currently stack up in these four areas?

  • Deployment Experience
  • Industry Experience
  • Certification & Training
  • Platform Experience

What could you improve on over the next 12 months to make sure you retain your ‘force’-field and lock out the competition?

For more information about Salesforce Training & Certification, contact

Make 2016 your year!